Privacy Policy

General information

The following information will provide you with an easy to navigate overview of what will happen with your personal data when you visit this website. The term “personal data“ comprises all data that can be used to personally identify you. For detailed information about the subject matter of data protection, please consult our Data Protection Declaration, which we have included beneath this copy.

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e. the “controller“)?

The data on this website is processed by the operator of the website, whose contact information is available under section “Information about the responsible party (referred to as the “controller“ in the GDPR)“ in this Privacy Policy.

How do we record your data?

We collect your data as a result of your sharing of your data with us. This may, for instance be information you enter into our contact form.

Other data shall be recorded by our IT systems automatically or after you consent to its recording during your website visit. This data comprises primarily technical information (e.g. web browser, operating system or time the site was accessed). This information is recorded automatically when you access this website.

What are the purposes we use your data for?

A portion of the information is generated to guarantee the error free provision of the website. Other data may be used to analyze your user patterns.

What rights do you have as far as your information is concerned?

You have the right to receive information about the source, recipients, and purposes of your archived personal data at any time without having to pay a fee for such disclosures. You also have the right to demand that your data are rectified or eradicated. If you have consented to data processing, you have the option to revoke this consent at any time, which shall affect all future data processing. Moreover, you have the right to demand that the processing of your data be restricted under certain circumstances. Furthermore, you have the right to log a complaint with the competent supervising agency.

Analysis tools and tools provided by third parties

There is a possibility that your browsing patterns will be statistically analyzed when you visit this website. Such analyses are performed primarily with what we refer to as analysis programs.

For detailed information about theses analysis programs please consult our Data Protection Declaration below.

Hosting and Content Delivery Networks (CDN)

We are hosting the content of our website at the following provider:

The provider is vioma GmbH, Industriestraße 27, 77656 Offenburg (hereinafter refferd to as: ˮ̎vioma“). Whenever you visit our website, vioma records a variety of logfiles, including your IP addresses.

For details, please refer to the Privacy Policy of vioma: https://www.vioma.de/de/company/datenschutzhinweise/

We use vioma on the basis of Art. 6 (1) (f) GDPR. We have a legitimate interest in making the depiction of our website as dependable as possible. If you have been asked for your respective consent, processing shall occur exclusively on the basis of Art. 6 (1) (a) GDPR and §25 (1) TTDSG, if the consent comprises the archiving of cookies or access to information on the user´s device (e.g. device fingerprinting) as defined in the TTDSG. Such consent may be revoked at any time.

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract mandated by data privacy laws that guarantees that they process personal data of our website visitors only based on our instructions and in compliance with the GDPR.

General information and mandatory information

Data protection

The operators of this website and its pages take the protection of your personal data very seriously. Hence, we handle your personal data as confidential information and in compliance with the statutory data protection regulations and this Data Protection Declaration.

Whenever you use this website, a variety of personal information will be collected. Personal data comprises data that can be used to personally indentify you. This Data Protection Declaration explains which data we collect as well as the purpose we use this data for. It also explains how, and for which purpose the information is collected.

We herewith advise you that the transmission of data via the internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third-party access.

Information about the responsible party (referred to as the ˮ̎controller“ in the GDPR)

The data processing controller on this website is:

Dein Engel
Buflings 3
87534 Oberstaufen

Phone: +49 8386 7090
Fax: +49 8386 709 482
E-Mail: info@deinengel.de

The controller is the natural person or legal entity that single-handledly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

General information on the legal basis for the data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) (a) GDPR or Art. 9 (2) (a) GDPR, if special categories of data are processed according to Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49 (1) (a) GDPR. If you have consented to the storage of cookies or to the access to information in your end device (e.g. via device fingerprinting), the data processing is additionally based on §25 (1) TTDSG. The consent can be revoked at any time. If your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 (1) (b) GDPR. Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art. 6 (1) (c) GDPR. Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6 (1) (f) GDPR. Information on the relevant legal basis in each individual case is provided in the following paragraphs of this privacy policy.

Designation of data protection officer

We have appointed a data protection officer.

#KOMM #IT
Salmas 52
87534 Oberstaufen

Phone: +49 8325 927050
E-Mail: dsb@komm-it.info

Information on data transfer to the USA and other non-EU countries

Among other things, we use tools of companies domiciled in the United States or other from a data protection perspective non-secure non-EU countries. If these tools are active, your personal data may potentially be transferred to these non-EU countries and may be processed there. We must point out that in these countries, a data protection level that is comparable to that in the EU cannot be guaranteed. For instance, U.S. enterprises are under a mandate to release personal data to the security agencies and you as the data subject do not have any litigation options to defend yourself in court. Hence, it cannot be ruled out that U.S. agencies (e.g. the Secret Service) may process, analyze and permanently archive your personal data for surveillance purposes. We have no control over these processing activities.

Revocation of your consent to the processing of data

A wide range of data processing transactions are possible only subject to your express consent. You can also revoke at any time any consent you have already given us. This shall be without prejudice to the lawfulness of any data collection that occured prior to your revocation.

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

In the event that data are processed on the basis of Art. 6 (1) (e) or (f) GDPR, you have the right to at any time object to the processing of your personal data based on grounds arising from your unique situation. This also applies to any profiling based on these provisions. To determine the legal basis, on which any processing of data is based, please consult this data protection declaration. If you log an objection, we will no longer process your affected personal data, unless we are in a position to present compelling protection worthy grounds for the processing of your data, that outweigh your interests, rights and freedoms or if the purpose of the processing is the claiming, exercising or defence of legal entitlements (objection pursuant to Art. 21 (1) GDPR).

If your personal data is being processed in order to engage in direct advertising, you have the right to object to the processing of your affected personal data for the purposes of such advertising at any time. This also applies to profiling to the extent that is affiliated with such direct advertising. If you object, your personal data will subsequently no longer be used for direct advertising purposes (objection pursuant to Art. 21 (2) GDPR).

Right to log a complaint with the competent supervisory agency

In the event of violations of the GDPR, data subjects are entitled to log a complaint with a supervisory agency, in particular in the member state where they usually maintain their domicile, place of work or at the place where the alleged violation occurred. The right to log a complaint is in effect regardless of any other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to demand that we hand over any data we automatically process on the basis of your consent or in order to fulfil a contract be handed over to you or a third party in a commonly used, machine readable format. If you should demand the direct transfer of the data to another controller, this will be done only if it is technically feasible.

Information about, rectification and eradication of data

Within the scope oft he applicable statutory provisions, you have the right to at any time demand information about your archived personal data, their source and recipients as well as the purpose of the processing of your data. You may also have a right to have your data rectified or eradicated. If you have questions about this subject matter or any other questions about personal data, please do not hesitate to contact us at any time.

SSL and/ or TLS encryption

For security reasons and to protect the transmission of confidential content, such as purchase orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption program. You can recognize an encrypted connection by checking whether the address line of the browser switches from ˮhttp://“ to ˮhttps://“ and also by the appearance of the lock icon in the browser line.

If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If you are under an obligation to share your payment information (e.g. account number if you give us the authority to debit your bank account) with us after you have entered into a fee-based contract with us, this information is required to process payments.

Payment transactions using common modes of paying (Visa/MasterCard, debit to your bank account) are processed exclusively via encrypted SSL or TLS connections. You can recognize an encrypted connection by checking whether the address line of the browser switches from ˮhttp://“ to ˮhttps://“ and also by the appearance of the lock icon in the browser line.

If the communication with us is encrypted, third parties will not be able to read the payment information you share with us.

Information about, rectification and eradication of data

Right to demand processing restrictions

You have the right to demand the imposition of restrictions as far as the processing of your personal data is concerned. To do so, you may contact us at any time. The right to demand restriction of processing applies in the following cases:

In the event that you should dispute the correctness of your data archived by us, we will usually need some time to verify this claim. During the time that this investigation is ongoing, you have the right to demand that we restrict the processing of your personal data.
If the processing of your personal data was/is conducted in an unlawful manner, you have the option to demand the restriction of the processing of your data in lieu of demanding the eradication of this data.
If we do not need your personal data any longer and you need it to exercise, defend or claim legal entitlements, you have the right to demand the restriction of the processing of your personal data instead of its eradication.
If you have raised an objection pursuant to Art. 21 (1) GDPR, your rights and our rights will have to be weighed against each other. As long as it has not been determined whose interests prevail, you have the right to demand a restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data – with the exception of their archiving – may be processed only subject to your consent or to claim, exercise or defend legal entitlements or to protect the rights of other natural persons or legal entities or for important public interest reasons cited by the European Union or a member state of the EU.

Rejection of unsolicited e-mails

We herewith object to the use of contact information published in conjunction with the mandatory information to be provided in our Site Notice to send us promotional and information material that we have not expressly requested. The operators of this website and its pages reserve the express right to take legal action in the event of the unsolicited sending of promotional information, for instance via SPAM messages.

Recording of data on this website

Cookies

Our websites and pages use what the industry refers to as “cookies”. Cookies are small data packages that do not cause any damages to your device. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies). Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them, or they are automatically eradicated by your web browser.

In some cases, it is possible that third-party cookies are stored on your device once you enter our site (third-party cookies). These cookies enable you or us to take advantage of certain services offered by the third party (e.g. cookies for the processing of payment services).

Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g. the shopping card function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.

Cookies, which are required for the performance of electronic communication transactions, or for the provision of certain functions you want to use (e.g. for the shopping card function) or those that are necessary for the optimization (required cookies) of the website (e.g. cookies that provide measurable insights into the web audience), shall be stored on the basis of Art. 6 (1) (f) GDPR, unless a different legal basis is cited. The operator of the website has a legitimate interest in the storage of required cookies to ensure the technically error free and optimized provision of the operator´s services. If your consent to the storage of the cookies and similar recognition technologies has been requested, processing occurs exclusively on the basis of the consent obtained Art. 6 (1) (a) GDPR and §25 (1) TTDSG; this consent may be revoked at any time.

You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes. If cookies are deactivated, the functions of this website may be limited.

In the event that third-party cookies are used or if cookies are used for analytical purposes, we will separately notify you in conjunction with this Data Protection Policy and, if applicable, ask for your consent.

Consent with Vioma

This website uses the consent technology of Vioma GmbH to obtain your consent to the storage of certain cookies on your device or for the use of specific technologies, and to document the former in a data protection compliant manner. The party offering this technology is Vioma GmbH, Industriestraße 27, 77656 Offenburg (hereinafter reffered to as “Vioma”).

Whenever you visit our website, the following personal data will be transferred to Vioma:

Your declaration(s) of consent or your revocation of your declaration(s) of consent
Your IP address
Information about your browser
Information about your device
The data and time you visited our website

Moreover, Vioma shall store a cookie in your browser to be able to allocate your declaration(s) of consent or any revocations of the former. The data that are recorded in this manner shall be stored until you ask us to eradicate them, delete the Vioma cookie or until the purpose for archiving the data no longer exists. This shall be without prejudice to any mandatory legal retention periods.

The consent can be revoked at any time. If you are willing to change your declaration of consent, click here:

Vioma uses cookies to obtain the declarations of consent mandated by law. The legal basis for the use of specific technologies is Art. 6 (1) (c) GDPR.

Server log files

The provider of this website and its pages automatically collects and stores information in so-called server log files, which your browser communicates to us automatically. The information comprises:

This data is not merged with other data sources.

This data is recorded on the basis of Art. 6 (1) (f) GDPR. The operator of the website has a legitimate interest in the technically error free depiction and the optimization of the operator´s website. In order to achieve this, server log files must be recorded.

Vioma Booking – Online booking and booking requests

Our Website uses the booking technologies Vioma Booking. The provider of this technology is vioma GmbH, Industriestraße 27, 77656 Offenburg (hereinafter referred to as “vioma”).

If you use the offer for online bookings or booking requests, we need your data for processing your request. Therefore we require your e-mail address, the date of your arrival, the date of your departure, the booked products and your name. In individual cases we also need your telephone number in order to contact you immediately if unexpected circumstances occur.

We also need the number of passengers travelling with you and the information, whether the mentioned persons are grown-ups or children. If you travel with your children, we also need the age of the children to fulfill our payment requirement. Furthermore we ask for your preferred payment method. If you choose advance payment, you are forwarded to the payment service provider for processing secure payment. Further informations you are giving us are optional.

The use of vioma is based on Art. 6 (1) (b) GDPR. Your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures. The data sent by you to us via using the online booking or booking request technology remain with us until the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Vioma Voucher – purchase of voucher and voucher management

Our Website uses the voucher technology Vioma Voucher. The provider of this technology is vioma GmbH, Industriestraße 27, 77656 Offenburg (hereinafter referred to as “vioma”).

If you buy a voucher online, we need your data for processing your request. Therefore we require your e-mail address and the name of the person receiving the voucher. Furthermore we enquire your preferred shipping method, in order to deliver the voucher how you prefer. If you wish to get the voucher via e-mail, we need a valid e-mail address. If you wish to get the voucher by post, we need a postal address for delivery.

We also manage the value of the voucher, the encashments and the current status of the voucher (e.g. paid, cashed etc.).

The processing of your date is based on Art. 6 (1) (b) GDPR. Your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures. The data sent by you to us via using the voucher technology remain with us until the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Online Check- in with CD Soft

Our Website uses the online check-in technology CD Soft. The provider of this technology is CDSoft Vertriebs GmbH, Halde 10, 87471 Durach/ Kempten (hereinafter referred to as “CDSoft”).

CDSoft does not process or store any of your data. There is no data transferred to the technology provider.

The processing of your date is based on Art. 6 (1) (b) GDPR. Your data is required for the fulfillment of a contract or for the implementation of pre-contractual measures. The data sent by you to us via using the check-in technology remain with us until the purpose for the data storage lapses (e.g. after completion of your request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

In case of processing your data on the basis of Art. 6 (1) (a) GDPR and §25 (1) TTDSG, we do not process your data without your consent. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR, insofar the consent includes the storage of cookies or the access to information in the user´s end device within the meaning of TTDSG. This consent can be revoked at any time.

Registration on this website

You have the option to register on this website to be able to use additional website functions. We shall use the data you enter only for the purpose of using the respective offer or service you have registered for. The required information we request at the time of registration must be entered in full. Otherwise, we shall reject the registration.

To notify you of any important changes to the scope of our portfolio or in the event of technical modifications, we shall use the e-mail address provided during the registration process.

We shall process the data entered during the registration process on the basis of your consent (Art. 6 (1) (a) GDPR).

The data recorded during the registration process shall be stored by us as long as you are registered on this website. Subsequently, such data shall be deleted. This shall be without prejudice to mandatory statutory retention obligations.

Contact form

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any contact information provided therein will be stored by us in order to handle your inquiry and in the event that we have further questions. We will not share this information without your consent.

The processing of these data is based on Art. 6 (1) (b) GDPR, if your request is related to the execution of a contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 (1) (f) GDPR) or on your agreement (Art. 6 (1) (a) GDPR) if this has been requested; the consent can be revoked at any time.

The information you have entered into the contact form shall remain with us until you ask us to eradicate the data, revoke your consent to the archiving of data or if the purpose for which the information is being archived no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions, in particular retention periods.

Newsletter data

If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided and that you agree to receive the newsletter. Further data is not collected or only on a voluntary basis.

If you sign in for receiving our newsletter, your sign-in data and your contact information for processing your signment will be stored with us. We will not forward your data without your consent.

Data processing is based on your agreement (Art. 6 (1) (a) GDPR). You can revoke this agreement at any time. The legality of the data processing operations that have already taken place remains unaffected by the revocation.

The data deposited with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and we deleted you from the newsletter distribution list. Data stored for other purposes with us remain unaffected.

After you unsubscribe from the newsletter distribution list, your e-mail address may be stored by us in a blacklist, if such action is necessary to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with the legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 (1) (f) GDPR). The storage in the blacklist is indefinite. You may object to the storage if your interests outweigh our legitimate interest.

Request by e-mail, telephone, or fax

If you contact us by e-mail, telephone or fax, your request, including all resulting personal data (name, request) will be stored and processed by us for the purpose of processing your request. We do not pass these data on without your consent.

These data are processed on the basis of Art. 6 (1) (b) GDPR if your inquiry is related to the fulfillment of a contract or is required for the performance of pre-contractual measures. In all other cases, the data are processed on the basis of our legitimate interest in the effective handling of inquiries submitted to us (Art. 6 (1) (f) GDPR) or on the basis of your consent (Art. 6 (1) (a) GDPR) if it has been obtained. The consent can be revoked at any time.

The data sent by you to us via contact requests remain with us until you request us to delete, revoke your consent to the storage or the purpose for the data storage lapses (e.g. after completion of you request). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Postal advertising

We use your address in compliance with all legal regulations for the dispatch of postal advertising (postal advertising).

The legal basis for this is our legitimate interest in direct advertising according to Art. 6 (1) (f) GDPR in conjunction with Recital 47 GDPR. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR; the consent can be revoked at any time. More specific regulations may be communicated to you, if necessary in the context of data collection and take precedence over the present regulation.

Your address will remain with us until the purpose of the data processing ceases to apply. If you assert a justified request for deletion or revoke your consent to postal advertising, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons no longer apply.

Social Media

We use public profiles in various social media. We created accounts in the following social networks: Facebook/Meta, Instagram and Pinterest.

When visiting this website with integrated content of social media (e.g. using advertising banners and like-buttons) they might analyze your user behavior. Your personal data can even be collected when you didn´t log in or even don´t use an account on this social network. The procession of your data is carried out by cookies, which are stored on your local device or by processing your IP address.

The operators of the networks are able to create user profiles with the processed data. In this way interest-reladet advertising will take place. In the event that you use the specific social media account, advertisement will be shown on all devices you have ever been logged in.

We can not reproduce all processing chains on the social media networks. Details can be found in the privacy policies of the specific operator.

The use of social media profiles is based on our interest in presenting our oline content in an appealing manner. Pursuant to Art. 6 (1) (f) GDPR, this is a legitimate interest. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and §25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user´s end device (e.g. device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded, we and the website operator are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to the operator. The processing by the social media operator that takes place after the onward transfer is not part of the joint responsibility.

Your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted. Cookies are stored on your device until you delete them. Mandatory legal storage obligations remain unaffected.

Facebook

We have integrated elements of the social network Facebook/ Meta on this website. The provider of this service is Meta Platforms Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook´s/Meta´s statement the collected data will be transferred to the USA and other third-party countries too.

An overview of the Facebook/ Meta social media elements is available under the following link: https://developers.facebook.com/docs/plugins/.

If the social media element has been activated, a direct connection between your device and the Facebook/Meta server will be established. As a result, Facebook/Meta will receive information confirming your visit to this website with your IP address. If you click on the Facebook/Meta Like button while you are logged into your Facebook/Meta account, you can link content of this website to your user account. We have to emphasize that we as the provider of the website do not receive any information on the content of the transferred data and its use by Facebook/Meta. For more information, please consult the Data Privacy Policy of Facebook/Meta at: https://de-de.facebook.com/privacy/explanation.

If your approval (consent) has been obtained the use of the abovementioned service shall occur on the basis of Art. 6 (1) (a) GDPR and §25 (1) TTDSG. Such consent may be revoked at any time. If your consent was not obtained, the use of the service will occur on the basis of our legitimate interest in making our information as comprehensively visible as possible on social media.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook/Meta, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 DSGVO). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook/Meta. The processing by Facebook/Meta that takes place after the onward transfer is not part of the joint responsibility. The obligations incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook/Meta tool and for the privacy-secure implementation of the tool on our website. Facebook/Meta is responsible for the data security of Facebook/Meta products. You can assert data subject rights (e.g. requests for information) regarding data processed by Facebook/Meta directly with Facebook/Meta. If you assert the data subject rights with us, we are obliged to forward them to Facebook/Meta.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.

Instagram

We have integrated functions of the public media platform Instagram into this website. These functions are being offered by Meta Platforms Ireland Limited, 4 Grad Canal Square, Grand Canal Habour, Dublin 2, Ireland.

If the social media element has been activated, a direct connection between your device and Instagram´s server will be established. As a result, Instagram will receive information on your visit to this website.

If you are logged into your Instagram account, you may click the Instagram button to link contents from this website to your Instagram profile. This enables Instagram to allocate your visit to this website to your user account. We have to point out that we as the provider of the website and its pages do not have any knowledge of the content of the data transferred and its use by Instagram.

If your approval (consent) has been obtained the use of the abovementioned service shall occur on the basis of Art. 6 (1) (a) GDPR and §25 TTDSG. Such consent may be revoked at any time. If your consent was not obtained, the use of the service will occur on the basis of our legitimate interest in making our information as comprehensively visible as possible on social media.

Insofar as personal data is collected on our website with the help of the tool described here and forwarded to Facebook/Meta or Instagram, we and Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of the data and its forwarding to Facebook or Instagram. The processing by Facebook/Meta or Instagram that takes place after the onward transfer is not part of the joint responsibility. The obligation incumbent on us jointly have been set out in a joint processing agreement. The wording of the agreement can be found under: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing the privacy information when using the Facebook/Meta or Instagram tool and for the privacy-secure implementation of the tool on our website. Facebook/Meta is responsible for the data security of Facebook/Meta or Instagram products. You can assert data subject rights (e.g. requests for information) regarding data processed by Facebook/Meta or Instagram directly with Facebook/Meta. If you assert the data subject rights with us, we are obliged to forward them to Facebook/Meta.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum. https://help.instagram.com/519522125197875 and https://de-de.facebook.com/help/566994660333381.

For more information on this subject, please consult Instagram´s Data Privacy Declaration at: https://instagram.com/about/legal/privacy/.

We use elements of the social network Pinterest on this website. The network is operated by Pinterest Europe Ltd., Plamerston House, 2^nd Floor, Fenian Street, Dublin 2, Ireland.

If you access a site or page that contains such an element, your browser will establish a direct connection with Pinterest´s server. During this process, the social media element transfers log data to Pinterest´s servers in the United States. The log data may possibly include your IP address, the address of the websites you visited, which also contain Pinterest functions. The information also includes the type and settings of your browser, the data and time of the inquiry, how you use Pinterest and cookies.

For more information concerning the purpose, scope and continue processing and use of the data by Pinterest as well as your affiliated rights and options to protect your private information, please consult the data privacy information of Pinterest at: https://about.pinterest.com/en/privacy-policy.

Analysis tools and advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior patterns of website visitors. To that end, the website operator receives a variety of user data, such as pages accessed, time spent on the page, the utilized operating system and the user´s origin. This data is summarized in a user-ID and assigned to the respective end device of the website visitor.

Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. Google Analytics uses various modeling approaches to augment the collected data sets and uses machine learning technologies in data analysis.

Google Analytics uses technologies that make the recognition of the user for the purpose of analyzing the user behavior patterns (e.g. cookies or device fingerprinting). The website use information recorded by Google is, as a rule transferred to a Google server in the United States, where it is stored.

The use of these services occurs on the basis of your consent pursuant to Art. 6 (1) (a) GDPR and §25 (1) TTDSG. You may revoke your consent at any time.

Data transmission to the US is based on the Standard Contractual Clauses (SCC) of the European Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Browser plug-in

You can prevent the recording and processing of your data by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data by Google Analytics, please consult Google´s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

Google Signals

We use Google Signals. Whenever you visit our website, Google Analytics records, among other things, your location, the progression of your search and YouTube progression as well as demographic data (site visitor data). This data may be used for customized advertising with the assistance of Google Signal. If you have a Google account, your site visitor information will be linked to your Google account by Google Signal and used to send you customized promotional messages. The data is also used to compile anonymized statistics of our user´s online patterns.

Contract data processing

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

Google Analytics E-Commerce-Tracking

This website uses the “E-Commerce-Tracking” function of Google Analytics. With the assistance of E-Commerce-Tracking, the website operator is in a position to analyze the purchasing patterns of website visitors with the aim of improving the operator´s online marketing campaigns. In this context. Information, such as the orders placed, the average order values, shipping costs and the time from viewing the product to making the purchasing decision are tracked. These data may be consolidated by Google under a transaction ID, which is allocated to the respective user or the user´s device.

Storage duration

Your personal data will remain with Google for two months. After that time your data will be anonymized or deleted.

Plug-ins und Tools

YouTube

This website embeds videos of the website YouTube. The website operator is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

If you visit a page on this website into which a YouTube clip has been embedded, a connection with YouTube´s servers will be established. As a result, the YouTube server will be notified, which of our pages you have visited.

Furthermore, YouTube will be able to place various cookies on your device or comparable technologies for recognition (e.g. device fingerprinting). In this way YouTube will be able to obtain information about this website´s visitors. Among other things, this information will be used to generate video statistics with the aim of improving the user friendliness of the site and to prevent attempts to commit fraud.

If you are logged into your YouTube account while you visit our site, you enable YouTube to directly allocate your browsing patterns to your personal profile. You have the option to prevent this by logging out of your YouTube account.

The use of YouTube is based on our interest in presenting our online content in an appealing manner. Pursuant to Art. 6 (1) (f) GDPR, this is a legitimate interest. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and §25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user´s end device (e.g. device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

For more information on how YouTube handles user data, please consult the YouTube Data Privacy Policy under: https://policies.google.com/privacy?hl=en.

Google Fonts (local embedding)

This website uses so-called Google Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google´s servers will not be established in conjunction with this application.

For more information on Google Fonts, please follow this link: https://developers.google.com/fonts/faq and consult Google´s Data Privacy Declaration under: https://policies.google.com/privacy?hl=en.

OpenStreetMap

We are using the mapping service provided by OpenStreetMap (OSM).

We embed the map data from OpenStreetMap on the server of the OpenStreetMap Foundation, St. John´s Innovation Centre, Cowley Road, Cambridge, CB4 0WS, United Kingdom. The United Kingdom is considered a secure third country under data protection law. This means that the United Kingdom has a level of data protection that is equivalent to the level of data protection in the European Union. When using the OpenStreetMap maps, a connection is established to the servers of the OpenStreetMap-Foundation. In the process and among other things, your IP address and other information about your behavior on this website may be forwarded to the OSMF. OpenStreetMap may store cookies in your browser or use similar recognition technologies for this purpose.

We use OpenStreetMap with the objective of ensuring the attractive presentation of our online offers and to make it easy for visitors to find the locations we specify on our website. This establishes legitimate grounds as defined in Art. 6 (1) (f) GDPR. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and §25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user´s end device (e.g. device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Tramino for webcam use

We use the technology for web design of tramino. The provider of this technology is tramino, Weststraße 30, 87561 Oberstdorf.

When using the webcam, a connection is established to the servers of tramino. In the process and among other things, your IP address and other information about your behavior on this website may be forwarded to tramino. Tramino may store cookies in your browser or use similar recognition technologies for this purpose.

Furthermore your location might be captured, if you allowed it in your settings. We as website operators have no influence on this processing. For more information, please consult tramino´s Data Protection Declaration under: https://tramino.de/datenschutz.html.

We use tramino with the objective of ensuring the attractive presentation of our online offers and to make it easy for visitors to visualize the environment. This establishes legitimate grounds as defined in Art. 6 (1) (f) GDPR. If appropriate consent has been obtained, the processing is carried out exclusively on the basis of Art. 6 (1) (a) GDPR and §25 (1) TTDSG, insofar the consent includes the storage of cookies or the access to information in the user´s end device (e.g. device fingerprinting) within the meaning of the TTDSG. This consent can be revoked at any time.

Matterport for the use of a 360degrees roundway

We use the technology for the use of a 360degrees roundway of matterport. The provider of this technology is tramino, Weststraße 30, 87561 Oberstdorf.

eCommerce and payment service providers

Processing of Customer and Contract Data

We collect, process and use personal customer and contract data for the establishment, content arrangement and modification of our contractual relationships. Data with personal references to the use of this website (usage data) will be collected, processed, and used only if this is necessary to enable the user to use our services or required for billing purposes. The legal basis for these processes is Art. 6 (1) (b) GDPR.

The collected customer data shall be deleted upon completion of the order or termination of the business relationship and upon expiration of any existing statutory archiving periods. This shall be without prejudice to any statutory archiving periods.

Data transfer upon closing of contracts for online stores, retailers and the shipment of merchandise

Whenever you order merchandise from us, we will share your personal data with the transportation company entrusted with the delivery as well as the payment service commissioned to handle the payment transactions. Only the data these respective service providers require to meet their obligations will be shared. The legal basis for this sharing is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfillment of contractual or pre-contractual obligations. If you give us your respective consent pursuant to Art. 6 (1) (a) GDPR, we will share your email address with the transportation company entrusted with the delivery so that this company can notify you on the shipping status for your order via email. You have the option to revoke your consent at any time.

Data transfer upon closing of contracts for services and digital content

We share personal data with third parties only if this is necessary in conjunction with the handling of the contract; for instance, with the financial institution tasked with the processing of payments.

Any further transfer of data shall not occur or shall only occur if you have expressly consented to the transfer. Any sharing of your data with third parties in the absence of your express consent, for instance for advertising purposes, shall not occur.

The basis for the processing of data is Art. 6 (1) (b) GDPR, which permits the processing of data for the fulfillment of a contract or for pre-contractual actions.

Credit checks

We may conduct a credit check in the event that purchases are made on account or based on other payment terms that require us to extend credit (scoring). For this purpose, we transmit the data you have entered (e.g. name, address, age or banking information) to a credit information agency. Based on this data, the probability of non-payment is determined. If the likelihood of non-payment is excessive, we may reject the respective payment term.

The credit check is performed on the basis of contractual fulfillment (Art. 6 (1) (b) GDPR) and to avert non-payment (justified interest pursuant to Art. 6 (1) (f) GDPR). If consent has been obtained, the credit check shall be performed on the basis of this consent (Art. 6 (1) (a) GDPR); the consent may be revoked at any time.

Payment services

We integrate payment services of third-party companies on our website. When you make a purchase from us, your payment data (e.g. name, payment amount, bank account details, credit card number) are processed by the payment service provider for the purpose of payment processing. For these transactions, the respective contractual and data protection provisions of the respective providers apply. The use of the payment service providers is based on Art. 6 (1) (b) GDPR (contract processing) and in the interest of a smooth, convenient and secure payment transaction (Art. 6 (1) (f) GDPR). Insofar as your consent is requested for certain actions, Art. 6 (1) (a) GDPR is the legal basis for data processing; consent may be revoked at any time.

We use the following payment services/ payment service providers within the scope of this website:

Mastercard

The provider of this payment service is the Mastercard Europe SA, Chausée de Tervuren 198A, B-1410 Waterloo, Belgien (hereinafter reffered to as “Mastercard“).

Mastercard may transfer data to its parent company in the US. The data transfer to the US is based on Mastercard´s Binding Corporate Rules. Details can be found here: https://www.mastercard.de/de-de/datenschutz.html and https://www.mastercard.us/content/dam/mccom/global/documents/mastercard-bcrs.pdf.

VISA

The provider of this payment is the Visa Europe Service Inc., London, 1 Sheldon Square, London W2 6TT, Great Britain (hereinafter referred to as “VISA“).

Great Britain is considered a secure non-EU country as far as data protection legislation is concerned. This means that the data protection level in Great Britain is equivalent to the data protection level of the European Union.

VISA may transfer data to its parent company in the US. The data transfer to the US is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.visa.de/nutzungsbedingungen/visa-globale-datenschutzmitteilung/mitteilung-zuzustandigkeitsfragen-fur-den-ewr.html.

For more information, please refer to VISA´s privacy policy: https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html.

Custom Services

Handling applicant data

We offer website visitors the opportunity to submit job applications to us (e.g. via e-mail, via postal services or by submitting the online job application form). Below, we will brief you on the scope, purpose and use of the personal data collected from you in conjunction with the application process. We assure you that the collection, processing, and use of your data will occur in compliance with the applicable data privacy rights and all other statutory provisions and that your data will always be treated as strictly confidential.

Scope and purpose of the collection of data

If you submit a job application to us, we will process any affiliated personal data (e.g. contact and communications data, application documents, notes taken during job interviews etc.), if they are required to make a decision concerning the establishment or an employment relationship. The legal grounds for the aforementioned are §26 BDSG according to German Law (Negotiation of an Employment Relationship), Art. 6 (1) (b) GDPR and – provided you have given us your consent – Art. 6 (1) (a) GDPR. You may revoke any consent given at any time. Within our company, your personal data will only be shared with individuals who are involved in the processing of your job application.

If your job application should result in your recruitment, the data you have submitted will be archived on the grounds of §26 BDSG and Art. 6 (1) (b) GDPR for the purpose of implementing the employment relationship in our data processing system.

Data Archiving Period

If we are unable to make you a job offer or you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 (1) (f) GDPR) for up to 6 months from the end of the application procedure (rejection or withdrawal of the application). Afterwards the data will be deleted, and the physical application documents will be destroyed or sended back to you. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the expiry of the 6-month period (e.g. due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.

Longer storage may also take place if you have given your agreement (Art. 6 (1) (a) GDPR) or if statutory data retention requirements preclude the deletion.

Privacy Policy

General information

Data recording on this website

Who is the responsible party for the recording of data on this website (i.e. the “controller“)?

How do we record your data?

What are the purposes we use your data for?

What rights do you have as far as your information is concerned?

Analysis tools and tools provided by third parties

Hosting and Content Delivery Networks (CDN)

General information and mandatory information

Data protection

Information about the responsible party (referred to as the ˮ̎controller“ in the GDPR)

Storage duration

General information on the legal basis for the data processing on this website

Designation of data protection officer

Information on data transfer to the USA and other non-EU countries

Revocation of your consent to the processing of data

Right to object to the collection of data in special cases; right to object to direct advertising (Art. 21 GDPR)

Right to log a complaint with the competent supervisory agency

Right to data portability

Information about, rectification and eradication of data

SSL and/ or TLS encryption

Encrypted payment transactions on this website

Information about, rectification and eradication of data

Right to demand processing restrictions

Rejection of unsolicited e-mails

Recording of data on this website

Cookies

Consent with Vioma

Server log files

Vioma Booking – Online booking and booking requests

Vioma Voucher – purchase of voucher and voucher management

Online Check- in with CD Soft

Registration on this website

Contact form

Newsletter data

Request by e-mail, telephone, or fax

Postal advertising

Social Media

Facebook

Instagram

Pinterest

Analysis tools and advertising

Google Analytics

Plug-ins und Tools

YouTube

Google Fonts (local embedding)

OpenStreetMap

Tramino for webcam use

Matterport for the use of a 360degrees roundway

eCommerce and payment service providers

Processing of Customer and Contract Data

Data transfer upon closing of contracts for online stores, retailers and the shipment of merchandise

Data transfer upon closing of contracts for services and digital content

Credit checks

Payment services

Custom Services

Handling applicant data

Scope and purpose of the collection of data

Data Archiving Period

Privacy preferences

Overview of non-essential cookies